LC
Linzi C

1 reviews | Active since Sept 2015

14 Feb 2017, 21:15

Faulty safety catch

<p>I (40yo) own a Juke 2014 model, 1.6 std petrol manual. And my mom (65yo$ has a 2011 1.6 std petrol manual. Last year whilst on highway mom's bonnet flew open. Significant damage for insurance cover, not to mention frightening to a driver, in the rain no less. Thankfully no one was hurt and the vehicle was repaired.</p> <p>Today, MY bonnet flew open whilst driving. Same shocking experience to handle behind the wheel with other cars, pedestrians, cyclists on the road. Thankfully no one was hurt and was only traveling 60km/hr, so although damage is significant, one would shudder to imagine the dire and perhaps fatal consequences should I have been going 120 on the highway. </p> <p> </p> <p>Differences being: different purchase dealers, different homes, different year models, different regular petrol stations, different car washes.</p> <p>Same same = both same general model, both nonerts closed securely, neither bonnet warned with jolt to a safety catch, same frightening and potentially fatal fault.</p> <p> </p> <p>We absolutely treasure these cars in every way often singing their praises .... until these incidences which were clearly no isolated once offs. </p> <p> </p> <p>We are sincerely concerned there may be a general fault with the bonnet latch and safety catch. And nothing in the world is more important than my loved ones. Should choose to sell them, we'd also struggle to not be honest and warm potential buyers which means obviously the selling price would be effected. If we can sell them at all knowing this. </p> <p> </p> <p>We are Interested to hear if anyone else has experienced similar. And any advice regards to legal steps forward to ensure no one suffers injury in the future. </p> <p> </p> <p>Thanks so much </p> <p> </p>

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Replies (4)
LC
Linzi C's update15 Feb 2017, 05:51
Reviewer Update

http://www.reuters.com/article/us-nissan-recall-hoods-idUSKCN0V71MQ

LC
Linzi C's update15 Feb 2017, 06:02
Reviewer Update

http://philadelphia.cbslocal.com/2015/03/06/nissan-recalls-cars-for-hood-latch-problem/#.WKPSdkhNCEQ

LC
Linzi C's update15 Feb 2017, 06:06
Reviewer Update

This is clearly been a problem based on too many articles and reports sourced from various parties published online.

Nissan, perhaps I value my life and that of my loved ones more than you.

We look wet forward to hearing from you!!!

Nissan South Africa
Nissan South Africa's reply15 Feb 2017, 07:45
Official

Dear Linzi,

Thank you for making us aware of your concern and rest assured to will investigate the matter. A Nissan Customer Care Consultant will be in touch with you shortly to gather more information and to assist you.

Kind regards