1 reviews | Active since Jan 2017
false information by sales man
<p>I bought a Ford Fiesta 1.4 2015 from NTT Nissan Klerksdorp June 2016. The sales man that I worked with (Johan Bruwer) told me that I still had the balance of remaining service pan which is 3 years 60000km. On the 21st of August I took my car in for a service at Action Ford Krugrsdorp their serviced the car no problem at all. Now im due for another service and all of a sudden Ford cant pick up any form of service plan? Now my quetion is why did NTT NISSAN KLERKSDORP **** to me stating that I still have the balance of the service plan?? Im going on vacation on the 26 of April 2017 eveything has been paid for now im stressing about the service of my car. I still got all the emails and whatapps from NTT NISSAN (Johan Bruwer) stating that I still have a balance of 3 years on my service plan. If I was told from the begining that there are no service plan in place obviuously I would have taken the necessary precuation to take out a service plan. Im very very disapointed in NTT Nissan for selling me a car with fals information.</p>
Hi Leozel,
Thank you for making Nissan S.A aware of your concerns. As discussed with Vanecia from our Customer Contact centre an agreement was reached with NTT Nissan Klerksdorp that they will pay for the service which is due on your vehicle.
Should you require any further assistance do not hesitate to contact us directly in this regard.
Kind regards
Hi Leozel,
Thank you for making Nissan S.A aware of your concerns. As discussed with Vanecia from our Customer Contact centre an agreement was reached with NTT Nissan Klerksdorp that they will pay for the service which is due on your vehicle.
Should you require any further assistance do not hesitate to contact us directly in this regard.
Kind regards
