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Henk A

1 reviews | Active since Jan 2025

23 May 2025, 14:56

Exceptional Service at Nissan Tokai – Highly Recommend!

I recently had the pleasure of experiencing outstanding customer service at Nissan Tokai, and I couldn’t be more impressed. From start to finish, the team went above and beyond to ensure a seamless and efficient service experience.

A special thank you to Liezel Smith, who handled the booking process with professionalism and care. She confirmed every detail and kept me informed every step of the way—truly top-notch service.

I’d also like to acknowledge Jessica Schreiber from the costing department, who was incredibly helpful in arranging a driver to collect me once my car was ready. Thanks to the highly competent Service team, diagnostics and repairs were done and ready in under a day — a level of efficiency that’s hard to come by.

Thank you to the entire Nissan Tokai team for your commitment to excellence. You’ve earned a loyal customer, and I’ll gladly recommend your dealership to others!

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Replies (1)
Nissan South Africa
Nissan South Africa's reply27 May 2025, 11:16
Official
Dear Henk thank you for taking the time to share this wonderful experience with us. At Nissan we always strive to surpass customers expectations and your kind words are a confirmation thereof. Rest assured that we will be sharing your feedback with the management team of Nissan Tokai. Kind regards Nissan S.A