SM
Sam M

1 reviews | Active since Mar 2009

05 Mar 2015, 09:20

Efficient assistance with Nissan radio code

My grand Livina radio required a code to reset after taking out a battery terminal. Most options were gonna be too long and costly. I phoned Eastval Auto (Nissan dealership) in Bethal for assistance. A guy by the name of Christiaan was very helpful when I mentioned to him that I have the radio's serial number. He took my car's VIN number and the serial number of the radio as well as my contact details. In less than 30 minutes he came back to me with the code that I was looking for. Fantastic customer care was exhibited. Keep it up!!!!

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Replies (1)
Nissan South Africa
Nissan South Africa's reply05 Mar 2015, 11:04
Official
Hello mahlaba,

Thank you for taking the time to make Nissan S.A aware of the Excellent Service received from Eastvaal Auto and we appreciate this valuable feedback.

We are confident that we will have a long standing relationship with you for many more years to come and that you will enjoy trouble free motoring into the future.

Kind regards,

Jacques Labotsky
Senior Manager: Customer Care