DB
Dinesh B

1 reviews | Active since May 2016

06 Sept 2016, 09:52

Edenvale Nissan passing an error they created(noise underneath the vehicle)

<p>Hi;</p> <p>I have taken my Nissan Qashqai, 3 times to edenvale nissan for noises underneath the vehicle, all 3 times it was returned with noises. the final time it was returned with another noise. took it back and the clowns have stated the its normal and they tested another vehicle with a similar engine capacity. I have asked to look at the vehicle which was test with no luck. Apparently the noise is the heat shield expanding and contracting. This noise was never there since I purchased the vehicle in 2013, April. I drive the vehicle 3-5km and the noise is there, surely the vehicle hasn't heated up by then. I am frausted with them passing me off and will never buy any Nissan vehicle. Futher to that I suggest you resolving my issues, as I will take this further should this be passed off again. I have spoken to Randy at Edenvale and frankly do not want to speak to him again. I expect my issue to be resolved period. ITS UNDER FLIPPEN WARRANTY, and its looks as if Nissan has no resolution on there own vehicles, therefore they PASS YOU OFF<></p>

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Replies (1)
Nissan South Africa
Nissan South Africa's reply06 Sept 2016, 15:51
Official

Dear Dino123

Thank you for making us aware of your concern and rest assured to will investigate the matter. A Nissan Customer Care Consultant will be in touch with you shortly to gather more information and to assist you.

Kind regards

Natasha Naidoo