1 reviews | Active since Jul 2015
DO NOT PURCHASE OR BOOK YOUR VEHICLE IN AT Morgan Nissan Northcliff- Absolutely useless and do not care!!
<div>I would like to advise people to never purchase or utilise this dealership when it comes to your vehicle.
Monday I called to book my vehicle in for its 60 000km service that it is now due for, it is now 4 days later and I have received absolutely no confirmation regarding my vehicle being booked in. Not a phone call, message, email. ABSOLUTELY NOTHING. Upon calling on Monday I was told by the service consultant she cannot help as she had only been at the dealership for 2 weeks, I then requested to speak to someone else where I was further advised that it would be of no benefit as the lady had started 4 months prior and also wouldn’t be able to assist, I then requested to speak to a manager and was told management cannot help as they are ALL new staff members. So you telling me the entire team is new and no body can assist me with 1. Having my vehicle booked in for service and 2. The service book that needs to be reissued would be done and delivered to my work. Yet NOTHING!! I never had a single issue with Nissan in Greenstone or Nissan in Woodmead infact the service received was absolutely amazing. Furthermore I call the dealership this afternoon to find out as my vehicle is to go in tomorrow morning to be told no one from management is available, eventually I get out through to a gentleman called FRANCOIS who advised he would have this resolved and call me back. I have HEARD ABSOLUTELY NOTHING!! The service or rather LACK OF NO SERVICE from this dealership is absolutely disgusting. The staff do not care and it’s evident in how they treat paying customers.</div>
