1 reviews | Active since Feb 2010
Disgusted NO service
I bought a new Nissan Almera from East Rand Mall in 2014. I have serviced it there as well. LOVE the car - unfortunately there is a problem with the left front headlamp - it's not working. We have replaced the bulbs numerous times to no avail. The headlamp itself is in some way faulty - we think it may be the connector.<br> This is a major safety issue and I have been pulled over by traffic cops who want to fine me. I called dealership 5/6 times on Friday 22nd - service advisor was always busy. Sent an email to Service Mngr - N Sirkoth on Friday at 13:52. NO response. Sent email to DP Lionel Pillay on Mon - 25th at 10:05. Got a missed call from him that afternoon around 16:30 apologizing for lack of service. I called him back yesterday morning and he said he was in a Sales meeting and would call me back. No call. I even sms'd - NO response. <br> What's worse than Zero service / interest - the DP not calling you back after complaining about it and promising he would. NO longer interested in this dealership. NIssan SA can you recommend a good one who is willing and prepared to help me sort this out?
Thank you for making us aware of your situation and please note that we will address the matter with Imperial Nissan East Rand Mall.
A consultant will contact you to gather more information.
Kind regards
Natasha Naidoo
Thank you for making us aware of your situation and please note that we will address the matter with Imperial Nissan East Rand Mall.
A consultant will contact you to gather more information.
Kind regards
Natasha Naidoo
