TP
Terence P
1 reviews | Active since Apr 2015
10 Apr 2015, 12:31
Damaged gearbox
The Nissan Pathfinder seems to have an manufacturing problem on its automatic gearboxes and after ex amount of km the cooling system fails that leaks water into the gearbox, this is now what happened to my Pathfinder and due to the fact that it is out of motor plan (the gearbox lasts till it is out of motor plan at about 195000 km) and even over the km for the motor plan Nissan does not take any responsibility for the damage that happens, this water leak destroyed the inside of the gearbox and must be completely rebuild. It seems to be a major problem on the 2005
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Nissan South Africa's replyOfficial
10 Apr 2015, 14:16Hello Thockey***,
Thank you for the taking time to make us aware of the matter and we take note of the content.
It is extremely regrettable that anyone of our valued customers experiences a concern as we strive to produce the best automotive products, with the best service to back up the Nissan brand.
As discussed with Karika from our Nissan Customer Support Centre, the vehicle needs to be taken to an approved Nissan dealership for diagnosis only then can we assist in resolving your concerns
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Thank you for the taking time to make us aware of the matter and we take note of the content.
It is extremely regrettable that anyone of our valued customers experiences a concern as we strive to produce the best automotive products, with the best service to back up the Nissan brand.
As discussed with Karika from our Nissan Customer Support Centre, the vehicle needs to be taken to an approved Nissan dealership for diagnosis only then can we assist in resolving your concerns
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Nissan South Africa's reply10 Apr 2015, 14:16
Official
Hello Thockey***,
Thank you for the taking time to make us aware of the matter and we take note of the content.
It is extremely regrettable that anyone of our valued customers experiences a concern as we strive to produce the best automotive products, with the best service to back up the Nissan brand.
As discussed with Karika from our Nissan Customer Support Centre, the vehicle needs to be taken to an approved Nissan dealership for diagnosis only then can we assist in resolving your concerns
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Thank you for the taking time to make us aware of the matter and we take note of the content.
It is extremely regrettable that anyone of our valued customers experiences a concern as we strive to produce the best automotive products, with the best service to back up the Nissan brand.
As discussed with Karika from our Nissan Customer Support Centre, the vehicle needs to be taken to an approved Nissan dealership for diagnosis only then can we assist in resolving your concerns
Kind regards,
Sharnie Malan
Senior Manager: Customer Care