Customer service is a Hoax

I took my Datsun Go in to Middelburg Nissan for Warranty repairs on 15 July 2019. I was not supp**** a courtesy car. After complaining to the dealership I was told I have to wait +2 days to get a courtesy car. I contacted Nissan SA customer services. they also said I have to wait +2 days for a car. After a week of fighting and complaining to the dealership. I got a courtesy car. Nissan SA customer services did not assist me with this at all. After getting my car back a week later with basically no feedback from Nissan SA with regards to my car's repairs and my other issues, I again logged a complaint with Nissan SA customer services on 1 August 2019, regarding my issues with Nissan Middelburg and Nissan SA customer services. I was phoned in the 1st week 3 times to get the detail and was told they were looking into the issues. No more than a week and a half later. No phone calls, no feedback, not even a call telling me that they are still busy and will give me feedback later. Maybe this is because I bought a cheap car and I deserve cheap service. I've bought 3 vehicles from the dealership in the last 13 years, and promoted them to my friends and colleagues causing at least another 5 sales for the dealership over the year. After this, I will definitely not promote Nissan Middelburg or Nissan SA any more. There is a lot more detail regarding this incident, but I'll leave it out, because this review will turn into a novel. The fact is Nissan SA customer service is a Hoax.