1 reviews | Active since Jan 2015
Cruise control defect - Nissan Juke
I purchased a Nissan Juke 2013 model last year (still in service plan) and 30000km on the clock. I established that the cruise control was not working and on the first service I reported the fault condition and after several visits to Nissan Randburg workshop the cruise control is still not operational. <br> Nissan SA does not want to confirm/admit that this is a general fault with most Nissan Juke's and after driving two other Nissan Jukes and a Qashqai which was loan vehicles from Nissan, I determined all three vehicle cruise control was not working!<br> Nissan SA eventually confirmed that they fixed the cruise control fault on the 5th of Feb 2016 (my vehicle was in the workshop for 3 weeks) and when I collected the vehicle on the 8th I determined that the cruise control was still none operational!<br> Don't expect the Dealer Principal of Nissan Randburg to get back to you when you log a complaint in writing to him - he only seem to respond when a complaint is logged to Nissan SA Head office.<br> I logged a complaint on the 9th of February 2016 AGAIN and still no feedback from someone senior from Nissan SA.
Thank you for making us aware of your concern. I truly am sorry for the inconvenience thus far.
Please be advised that Dain Naicker is a senior member of my team and is more than capable of assisting with this query.
My office will be in further contact with you in this regard.
Kind regards
Natasha Naidoo
Thank you for making us aware of your concern. I truly am sorry for the inconvenience thus far.
Please be advised that Dain Naicker is a senior member of my team and is more than capable of assisting with this query.
My office will be in further contact with you in this regard.
Kind regards
Natasha Naidoo
