SM
Sinethemba M

1 reviews | Active since Jan 2023

19 Aug 2024, 14:09

CMH Nissan Ballito

Based on the service I have received from CMH Nissan Ballito you do not deserve even this one-star rating. If you are thinking of buying any car from Nissan South Africa, be prepared that once you signed the agreement whatever happens with the car you on your own this is for a brand-new car and there is already faulty parts. Nissan Customer service is the worst or get transferred or call 4 days for you to repeat your request again. I bought a Nissan Magnite on the 29th of June 2024 few weeks later I started noticing a whistling sound when accelerating which was not normal for a branch new car i'm now being told i need to wait 21 days for a new part or pay R2 500 for a courtesy car which i find pathetic why would i buy a brand-new car if i'll be stuck middle of a freeway with a faulty car. CMH Nissan Ballito is also not giving me any feedback and i keep being referred from Head office to the dealer that gave me this car

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Replies (1)
Nissan South Africa
Nissan South Africa's reply20 Aug 2024, 07:50
Official
Dear Sinethemba, thank you for taking the time to share your experience with us and please accept our sincere apology for the inconvenience. Rest assured that your case Manager will contact you shortly to resolve your concern. Kind regards Nissan S.A