Car repair Nissan

If I say we've received poor service would be an understatement, the incompetence of Nissan has left a bitter taste to the point we don't think we'll ever purchase anything from Nissan

My mother bought a car last year from Nissan fast forward we took it back to Nissan the 1st week of January 2025 to day we are running piller to post for an update or courtesy car but still nothing and people from head office are not taking this matter serious (Omphile, Willem and Vanecia ) all I get is "waiting for a quote from Mayfare"