KK
Kamanie K
1 reviews | Active since Jul 2024
24 Jul 2024, 15:32
Brand New Nissan Navara Towed due to Factory Fault
I purchased a brand new Nissan Navara on the 12th July 2024 only to have it towed 5 days later due to a factory fault. My dealer has been prompt in assisting me in whatever way they can, only to be told that the part required to repair the vehicle is on back order and will only arrive around the 19th August 2024.
I am put at a financial and emotional inconvenience due to Nissan technical divisions incompetency. I have lost all confidence in supporting the Nissan brand, and a change of heart can only be, unless I am compensated for the lack of quality control and competency leveled displayed at the Nissan technical division end.
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Replies (1)Nissan South Africa's replyOfficial
25 Jul 2024, 10:46Dear Kamanie, thank you for taking the time to share your concern with us. Please accept our sincere apology for any inconvenience caused. Rest assured that a case manager will contact you shortly to gather all your information and assist with your concern. Kind regards Nissan S.A
Nissan South Africa's reply25 Jul 2024, 10:46
Official
Dear Kamanie, thank you for taking the time to share your concern with us. Please accept our sincere apology for any inconvenience caused. Rest assured that a case manager will contact you shortly to gather all your information and assist with your concern. Kind regards Nissan S.A
