JP
Julie P

1 reviews | Active since Aug 2022

14 Jun 2024, 12:12

BATTERY WARRANTY CLAIM

Nissan South Africa is most probably the most *********** company ever. I purchased my Car in Nov 2021 Nissan Qashqai, not the cheapest SUV on the road. Firstly they only give you a 12 Warranty on their Batteries shows their trust in their vehicle's batteries. The 1st battery on the vehicle was replaced in December 2022 I needed to pay 50 % of the cost. In March 2024 I started having issues with the battery installed by Nissan. I took my car back to Nissan as I cannot just go buy a battery as it is under warranty. They told me there is nothing wrong with my Battery. Well my car kept on not starting, took the vehicle back to Nissan on the 6th June 2024 and reported it to Nissan SA, well today I am just not getting answers on a Warranty Replacement PATHETIC do not trust Nissan.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply18 Jun 2024, 07:51
Official
Dear Julie, thank you for taking the time to share your experience with us.  Please note that the battery has100% coverage in the first year of registration, 50% in the second year and 25% in the third year. We will however gather all the facts and determine what the warranty are from the supplier of the replacement battery and see how we can support. Kind regards Nissan S.A