FR
Frans R
1 reviews | Active since Jul 2011
13 Jun 2022, 09:09
Bakkie not serviced correctly
On the 10th of June I took my Nissan NP 200 to be serviced at Star Nissan Vereeninging I requested them to have a look at the bakkies brakes and shocks and to fit the spare wheel at the back of the bakkie not back into the cage at the bottom of the bakkie the brake disks wasn’t replaced neither was the shocks tested instead I was informed that will cost R 3500 just to replace the brakes only one and test the shocks that’s not even replacement charging a full service fee just for testing and replacing one brake. Nissan will never see my bakkie again. And then they make you sign a form stating you are satisfied
Regards FD Roodt
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Replies (7)0
Replies (7)FR
Frans R's updateReviewer Update
13 Jun 2022, 09:36I left out the small globe they told me needs replacing just to change a globe i suppose is R 3500 taking a 60 000KM service on the job card or invoice only is round about R 600 changing spark plugs draining oil an replacing a filter
FR
Frans R's update13 Jun 2022, 09:36
Reviewer Update
I left out the small globe they told me needs replacing just to change a globe i suppose is R 3500 taking a 60 000KM service on the job card or invoice only is round about R 600 changing spark plugs draining oil an replacing a filter
Nissan South Africa's replyOfficial
21 Jun 2022, 08:25Dear Frans R, Danitha from Nissan Customer Care is liaising with your dealership to understand the investigation process. She will continue to liaise with you. Kind regards Nissan SA
Nissan South Africa's reply21 Jun 2022, 08:25
Official
Dear Frans R, Danitha from Nissan Customer Care is liaising with your dealership to understand the investigation process. She will continue to liaise with you. Kind regards Nissan SA
FR
Frans R's updateReviewer Update
24 Jun 2022, 10:27No service again i took my bakkie to Star Nissan Vereeniging who only called me back again with how much its going to cost
FR
Frans R's update24 Jun 2022, 10:27
Reviewer Update
No service again i took my bakkie to Star Nissan Vereeniging who only called me back again with how much its going to cost
Nissan South Africa's replyOfficial
24 Jun 2022, 12:13Dear Frans R, we have requested Mathew Anderson to contact you to assist with your concern. Its important to note your vehicle has a service plan and not a maintenance plan. Items such as brakes are maintenance items and not covered by the service plan. Mathew will contact you to explain in detail. Kind regards Nissan SA
Nissan South Africa's reply24 Jun 2022, 12:13
Official
Dear Frans R, we have requested Mathew Anderson to contact you to assist with your concern. Its important to note your vehicle has a service plan and not a maintenance plan. Items such as brakes are maintenance items and not covered by the service plan. Mathew will contact you to explain in detail. Kind regards Nissan SA
FR
Frans R's updateReviewer Update
24 Jun 2022, 12:21Nissan is waisting my time and petrol i'll come and fetch my bakkie again you will never see my business again
FR
Frans R's update24 Jun 2022, 12:21
Reviewer Update
Nissan is waisting my time and petrol i'll come and fetch my bakkie again you will never see my business again
Nissan South Africa's replyOfficial
24 Jun 2022, 12:34Dear Frans R, a conference call will be arranged with you and the dealer to resolve your concern. Kind regards Nissan SA
Nissan South Africa's reply24 Jun 2022, 12:34
Official
Dear Frans R, a conference call will be arranged with you and the dealer to resolve your concern. Kind regards Nissan SA
FR
Frans R's updateReviewer Update
24 Jun 2022, 12:39I'll fetch my bakkie from the dealer end of today no conference call
FR
Frans R's update24 Jun 2022, 12:39
Reviewer Update
I'll fetch my bakkie from the dealer end of today no conference call