DH
DEON H
1 reviews | Active since Jun 2010
11 Mar 2016, 11:13
BAD TO WORSE TO ABSOLUTE FRUSTRATION
If their response to me were as good as to Hallo Peter, and promises were true, I would have been a happy customer.<br> The Customer Care number still not working.<br> I complained because I was 3 weeks without my car, now it is almost 2 months.<br> They promised to provide altenative transport more tha 3 weeks ago, I am still waiting.<br> It is not when you order parts, they don't stock it.<br>
Helpful (0)
Replies (1)0
Replies (1)
Nissan South Africa's replyOfficial
11 Mar 2016, 11:40Hello deonh,
As communicated to you by Star Nissan, on 08 March 2016, two additional components were ordered by your panel beater. We have ensured that these parts are placed on an emergency order and is estimated to arrive 25 March 2016.
Our office will continue to monitor until such time these components have been delivered.
Pertaining to the customer care lines at Nissan South Africa, I have tested the lines a few times with no connectivity issues. We are experiencing high call volumes that could affect immediate assistance.
Kind regards
Natasha Naidoo
As communicated to you by Star Nissan, on 08 March 2016, two additional components were ordered by your panel beater. We have ensured that these parts are placed on an emergency order and is estimated to arrive 25 March 2016.
Our office will continue to monitor until such time these components have been delivered.
Pertaining to the customer care lines at Nissan South Africa, I have tested the lines a few times with no connectivity issues. We are experiencing high call volumes that could affect immediate assistance.
Kind regards
Natasha Naidoo
Nissan South Africa's reply11 Mar 2016, 11:40
Official
Hello deonh,
As communicated to you by Star Nissan, on 08 March 2016, two additional components were ordered by your panel beater. We have ensured that these parts are placed on an emergency order and is estimated to arrive 25 March 2016.
Our office will continue to monitor until such time these components have been delivered.
Pertaining to the customer care lines at Nissan South Africa, I have tested the lines a few times with no connectivity issues. We are experiencing high call volumes that could affect immediate assistance.
Kind regards
Natasha Naidoo
As communicated to you by Star Nissan, on 08 March 2016, two additional components were ordered by your panel beater. We have ensured that these parts are placed on an emergency order and is estimated to arrive 25 March 2016.
Our office will continue to monitor until such time these components have been delivered.
Pertaining to the customer care lines at Nissan South Africa, I have tested the lines a few times with no connectivity issues. We are experiencing high call volumes that could affect immediate assistance.
Kind regards
Natasha Naidoo