AL
Ali L

1 reviews | Active since Jun 2022

12 Jan 2025, 18:37

Bad Service & Treatment

I am writing today to complain of the poor service I received from one of your company in Bloemfontein. I was at the receiving end of some very poor service at your conpany

I am not happy with the treatment I received from NTT Bloemfontein regarding the registration of my car. Ii was promised that the registration of my car will be completed within a week but unfortunately not. To make matters worse I spent almost R1000 for petrol from ladybrand to Bloemfontein without any success.

I was appalled at such behaviour and hope you would look into this matter, and make sure such an incident is not repeated. Your company has been to provide good services, and such events tarnish the company name , so please address this issue soon. Already I spent more than a thousand for petrol but still I did not get the documents in times. It was already late on Friday when I got it by emai

I trust this is not the way that Nissan South Africa wishes to conduct business with valued customers. I look forward to your reply and a resolution to my problem.

0
Replies (4)
AL
Ali L's update14 Jan 2025, 13:52
Reviewer Update
Never ever buy a car at NTT Bloemfontein. One of the worst dealership in the country
Nissan South Africa
Nissan South Africa's reply17 Jan 2025, 08:02
Official
Dear Ali, thank you for taking the time to share your experience with us. Rest assured that your feedback and concerns will be shared with the Dealer Principle of NTT Nissan Bloemfontein for urgent action and resolution. Kind regards Nissan S.A
AL
Ali L's update20 Jan 2025, 09:26
Reviewer Update
Still struggling with NTT Bloemfontein to refund me. Never ever do business with NTT Bloemfontein
AL
Ali L's update20 Jan 2025, 09:29
Reviewer Update
I strongly advise anyone considering purchasing a Nissan vehicle to reconsider. Do not make the mistake I did . One of the worst dealership in the country