1 reviews | Active since May 2014
Bad Service at its best
I have had the worst experience at Nissan Woodmead. Having bought a Nissan Qashqai four months ago, I was treated like a king and I appreciated that. And that was Michael Murray who assisted me. In November I decided I wanted to show my appreciation because I was in need of a reliable car. So I went back to the dealership to trade my car in for a more realiable and safer car. I phoned in and I was reffered to Nyiko the sales person, who from the onset lacked interest in me by not caring to call or inform me of the progress on my application. To cut matters short, it took literally 3 weeks for my application to be approved. After numerous efforts to get things resolved that is. I have now taken delivery of the vehicle and my car was dropped off my car on the 18th of December. Till today the car has not been settled with the bank, I keep calling speaking to Thuli Nyembe who has made every effort to avoid me since she can't tell me what is happening. I have been sent from pillar to post and am not getting any joy. I keep spending money calling, emailing etc to no avail. I can believe that a dealership can treat a client with such disrespect and a bad attitude. My car is not registered
Thank you for making us aware and am truly sorry for your experience. Nissan S.A prides itself on quality service from the sale up to the servicing and maintenance of the vehicle.
Rest assured Mr. Mhango that we will address this matter with the dealer principal of McCarthy Nissan Woodmead and ensure all outstanding issues are resolved.
A Nissan Customer Care Consultant will be in contact with you shortly to gather more information.
Kind regards
Natasha Naidoo
Thank you for making us aware and am truly sorry for your experience. Nissan S.A prides itself on quality service from the sale up to the servicing and maintenance of the vehicle.
Rest assured Mr. Mhango that we will address this matter with the dealer principal of McCarthy Nissan Woodmead and ensure all outstanding issues are resolved.
A Nissan Customer Care Consultant will be in contact with you shortly to gather more information.
Kind regards
Natasha Naidoo
