JC
Johannes C

1 reviews | Active since Feb 2013

16 Nov 2021, 09:14

Bad service

4 wheels Nissan lichtenburg workshop I have a full maintens plan on my n np300 4x4. On the 4th off November 2021 I had a dead battery I jump start the bakkie travel 40km to 4 wheels just to be told they don't stock battery's and can't buy one out for me. So I went an buy a battery money waisted because I have a maintens plan. On the 3 off Nov 2021 I book a appointment for the 8 Nov 2021 for my bakkie 105000km service I ask them to order me some mud flabs for the bakkie. On the 8 Nov 2021 after I ask them I need my bakkie by 10h00 I was ignored by my time line. They told me they did not to the mud flabs because I must first pay them before they order. Whey didn't they told me this the day a made a appointment. And the didn't have brake pads and other spares in stock. So is mus birng back my bakkie. I ask them I work with the bakkie and need it can they help me to do it quickly well I was one again be ignored today 16 Nov 2021 I sit here at the workshop waiting to get the brake pads fitted I was here 7h30 it's now 9h30 5 other vehicles was attended to after I ask them I must go to work and need the bakkie.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply17 Nov 2021, 08:30
Official
 Dear Johannes, thank you for sharing your experience and rest assured it will be addressed. A case Manager will contact you shortly to discuss. Kind regards Nissan SA