1 reviews | Active since Nov 2010
Bad Service
I purchased a Nissan Micra in October 2012 which was a demo in Nissan Eastern Cape, Uitenhage because Nissan SA transferred me to them. After receiving the vehicle I experienced some difficulty with some gears. The problem after several times taking it to the nearby Nissan was not sorted because they said they do not have a machine to evaluate the problem and that I will need to give them the vehicle so that they can take it to East London. That will have to leave me without a vehicle so I requested them to supply me with a courtesy because it was not my fault and they refused. <br> I am afraid that the problem still persists and the Warranty is coming to an end without being assisted which will now become my problem if it comes to that. I tried contacting the salesman and informed him of the situation but He never got back to me eversince. I request that Nissan takes the vehicle and provide me with a courtesy car as none of this is my fault and I need to have a car to use. I cannot tolerate this because it seems as if I am paying for some damaged goods and I am still under Warranty but my request is not being taken seriously.
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
Please be informed that the Nissan S.A Customer Support Centre will contact you directly to gather more information and to assist in resolving the matter.
Kind regards,
Jacques Labotsky
Senior Manager: Customer Care
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
Please be informed that the Nissan S.A Customer Support Centre will contact you directly to gather more information and to assist in resolving the matter.
Kind regards,
Jacques Labotsky
Senior Manager: Customer Care
