JB
James B

1 reviews | Active since Oct 2011

15 Dec 2021, 09:44

Bad Service

I received terrible service from Mark White Nissan Amanzimtoti with the repairs of my Nissan Navara, that I bought from Mark White Nissan Amanzimtoti. Took more than 2 months to fix my vehicle. My Engen sump was loose, and leaking oil, after Mark White Nissan and their service provider worked on the gearbox. It seems like no one cares, how is the sump loose when they worked on the gearbox, no one wants to give me an answer. The service provider is not willing to provide his Jobcard. My vehicle is now much heavier on fuel, after they “fixed” it And I have had endless issues, to many to mention. All has been reported to Nissan South Africa, but something is wrong. I am not getting answers.

0
Replies (2)
Nissan South Africa
Nissan South Africa's reply17 Dec 2021, 10:36
Official
 Hi James, apologies for your experience. A case manager will contact you shortly to assist. Kind regards Nissan SA 

 
JB
James B's update20 Dec 2021, 15:31
Reviewer Update
Hi, This person that would contact me shortly has not contacted me as yet.
I would however be surprised if this person can do anything for me, to date Nissan customer service was not able to do much.