cC
cornelius C

1 reviews | Active since May 2016

30 Jan 2020, 12:22

Bad Faith and Bad Service

Case no ***9, I bought the Datsun Nissan new car that has the factory fault (draft shaft broke) and it was subsequently repaired. I was without the car for days without even the courtesy for Nissan to check on me. I suffered emotionally and lost some income. I bought this car for my wife is now refusing to drive as she deemed it not safe. Fact is the Nissan sold me the undesirable car under false pretenses that its fine but isntead it was not.

I demanded the buyback and today the 30/01/2020 Nissan declined my requests. The dealership promised I will get another car.

I need the manager at Nissan to come back to me and resolve this case.

I will be opening the ******** case and will resort to a social media campaign if i don't get another car. I had been the loyal client for Nissan for many years

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Replies (1)
Nissan South Africa
Nissan South Africa's reply11 Feb 2020, 08:28
Official
Dear Lungisane Cornelius Mlangeni, a Manager will contact you shortly to assist you. Kind regards Nissan S.A