Bad customer service and no care f clients

There amount of bad service and experience i have recived since i have had this Nissan Magnite is Appauling, i bought the car at the Cresta dealership in April 2023 there was loud noise in the brakes and i was informed that the Vehicle came with a fault on brakes and i was assured that they will be replaced on my next service as the brakes are just making noise, my Servuce was in August and the brakes were never replaced and i still told them that they make noise I came for my 2nd service and i was told im iable to pay for the brakes as it was wear and tear damage i dsputed that and Vusi advised me to call the Nissan Customer care,i was Assited By Omphile in decemeber around the 20th she has been giving me the worst service and no empathy towards my Query and till today no one comes back to ma as i need to cal to make sure that my Query is sorted and the brakes are still making noise Nissaan gives the worst service ever!!