NK
Nonela K
1 reviews | Active since Jan 2015
10 Mar 2023, 12:39
Bad Customer Service and Failure to respond to customer concerns
I bought a car in January 2022 at Nissan Automall in East London and they officered some extras, AUTOCARE TYRE AND RIM PROTECTION PLAN and
AUTOCARE BODYLINE MAINTENANCE PLAN and a CRYSTAL FUSION PLAN, later through the contract i realized they are useless. Then I requested cancellation, from last year around July/August.
Also, I learned that they were supposed to give me a seat guard but I never received it, asked for it but still.
I have not been getting help since then
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Replies (1)0
Replies (1)Nissan South Africa's replyOfficial
14 Mar 2023, 06:49Dear Nonela K, we will arrange for Automall to contact you directly to discuss your purchases and outstanding items. A case manager will guide and assist you in your communication. Kind regards Nissan SA
Nissan South Africa's reply14 Mar 2023, 06:49
Official
Dear Nonela K, we will arrange for Automall to contact you directly to discuss your purchases and outstanding items. A case manager will guide and assist you in your communication. Kind regards Nissan SA
