NK
Nonela K

1 reviews | Active since Jan 2015

10 Mar 2023, 12:39

Bad Customer Service and Failure to respond to customer concerns

I bought a car in January 2022 at Nissan Automall in East London and they officered some extras, AUTOCARE TYRE AND RIM PROTECTION PLAN and

AUTOCARE BODYLINE MAINTENANCE PLAN and a CRYSTAL FUSION PLAN, later through the contract i realized they are useless. Then I requested cancellation, from last year around July/August.

Also, I learned that they were supposed to give me a seat guard but I never received it, asked for it but still.

I have not been getting help since then

0
Replies (1)
Nissan South Africa
Nissan South Africa's reply14 Mar 2023, 06:49
Official
Dear Nonela K, we will arrange for Automall to contact you directly to discuss your purchases and outstanding items. A case manager will guide and assist you in your communication. Kind regards Nissan SA