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TANIA V

1 reviews | Active since Mar 2016

05 Oct 2021, 13:23

Avoid buying from BB Nissan Silverton at all cost!!

Please will someone at Nissan Head office phone me with regards to a very serious problem I am encountering with Leon at BB Nissan Silverton.

This man sold me a vehicle with a broking steering rack and lots of other small problems. He offered to fix the small thing. My vehicle has been in for these repairs but nothing was fixed. Yet he is still offering to fix them. He however will not take on the responsibility to have the steering rack fixed which was broken already when I bought the vehicle.

I would think these type of actions would be against Nissan's company policy. Leon is now threatening me with the car tracker that is on the courtesy vehicle that I am still driving because he does not want to pay to have my steering rack fixed.

This is shocking behavior from a person that claims he cares for his clients.

I am a single mother of two. I need my vehicle for the line of work I am in, yet it is standing at another dear ship that did a full investigation and found what is wrong with it.

He is putting my life in danger by selling me a vehicle that is not supposed to be on the road.

I want my money back, I want this deal cancelled!! Leon is a lier and only has the size of his wallet of his mind.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply11 Oct 2021, 08:11
Official
Hi Tania, thank you for sharing your situation. A case Manager will contact you shortly to assist with your situation. Kind regards Nissan SA