1 reviews | Active since Sept 2013
Appalling Service!!!
I purchased my black NP 200 in October of 2014 from the Kuilsriver dealer, it was delivered in Midrand a month later. Apon receipt of the car, it was not washed and the roll bar was not fitted nor did it have the official NP 200 mats. I was asked to bring the car in for the roll bar fitting a week later only to be told that the bar was missing a *****, which meant I had to wait. Another week went by and I was asked again to bring in the car (of which I was unable to so they came to collect the car from my work place), and they promised to reimburse me for my petrol. The car came back with no roll bar, I was told that it had a scratch and a new one was order. I was lucky the 3rd time around. I haven't been reimbursed, nor have I received my NP 200 mats or champagne that I was promised. It's over 5 months now and I am still waiting! The buck is still being passed from Kuilriver to Midrand.....Enough ! And I'm done talking.
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
We want to assure you that we value you as a Nissan Customer and Owner and we always strive to resolve issues quickly and efficiently.
Please be informed that the Nissan S.A Customer Support Department will contact you directly to gather more information and to assist in ensuring that this matter is resolved.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
We want to assure you that we value you as a Nissan Customer and Owner and we always strive to resolve issues quickly and efficiently.
Please be informed that the Nissan S.A Customer Support Department will contact you directly to gather more information and to assist in ensuring that this matter is resolved.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
