Appalling Customer Service

What appalling customer service from Nissan, I used to think highly of this brand. I have ordered parts from the franchise back in March 2025, even today I have not received my parts, I drive to the dealer every week in the hope that I will get the part, but dololo (Nothing). The message has been the same for the past 2 months, it is in receiving somewhere at Nissan, and no one can tell me where exactly or when I will receive it. This is the 3rd attempt at ordering this part.

Nissan must take its customers seriously!