CG
Cindy G
1 reviews | Active since Mar 2014
15 Dec 2015, 15:01
appaling service
Had a breakdown. Waited a long while for roadside assistance. Then waited a long while for towing service to drop off veh at dealer. Then had to wait for dealer to get back to me as to what's wrong with the vehicle. Now have to wait for parts and still have to wait even longer for the vehicle to be finaaky fixed. Is this the type of service Nissan offers to clients.
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Nissan South Africa's replyOfficial
15 Dec 2015, 15:13Hello Jus1976,
Thank you for making us aware of your concern. We will definitely investigate why you had to wait for roadside assistance. Please be advised that the required component is due to arrive at Nissan South Africa on 18 December 2015.
We will ensure a speedy dispatch to the dealership.
Kind regards
Natasha Naidoo
Thank you for making us aware of your concern. We will definitely investigate why you had to wait for roadside assistance. Please be advised that the required component is due to arrive at Nissan South Africa on 18 December 2015.
We will ensure a speedy dispatch to the dealership.
Kind regards
Natasha Naidoo
Nissan South Africa's reply15 Dec 2015, 15:13
Official
Hello Jus1976,
Thank you for making us aware of your concern. We will definitely investigate why you had to wait for roadside assistance. Please be advised that the required component is due to arrive at Nissan South Africa on 18 December 2015.
We will ensure a speedy dispatch to the dealership.
Kind regards
Natasha Naidoo
Thank you for making us aware of your concern. We will definitely investigate why you had to wait for roadside assistance. Please be advised that the required component is due to arrive at Nissan South Africa on 18 December 2015.
We will ensure a speedy dispatch to the dealership.
Kind regards
Natasha Naidoo