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Craig S
1 reviews | Active since Jul 2012
07 Jun 2024, 16:01
Almera oil seals out of stock.
My Almera has been standing at a dealer for 6+ weeks because a gearbox oil seal and lock nut is "out of stock". How does a simple thing like an oil seal get to be out of stock for so long and the answer is simply "we don't know when it will be in stock" with shoulder shrugssssssss. ***?????????. Wish there was a negative star to place.
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Nissan South Africa's replyOfficial
10 Jun 2024, 09:34Dear Craig, thank you for taking the time to share your experience with us. According to the information available to our office 1 of the two parts have arrived and will be delivered to the dealer within this week. With regards to the outstanding part we are trying to secure the part in the network and your case manager will contact you to provide feedback. Kind regards Nissan S.A
Nissan South Africa's reply10 Jun 2024, 09:34
Official
Dear Craig, thank you for taking the time to share your experience with us. According to the information available to our office 1 of the two parts have arrived and will be delivered to the dealer within this week. With regards to the outstanding part we are trying to secure the part in the network and your case manager will contact you to provide feedback. Kind regards Nissan S.A
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Craig S's updateReviewer Update
16 Jun 2024, 15:26Any news?? You would think searching the dealer network would be a no-brainer.
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Craig S's update16 Jun 2024, 15:26
Reviewer Update
Any news?? You would think searching the dealer network would be a no-brainer.