CG
Charles G

1 reviews | Active since Jul 2011

05 Nov 2015, 10:57

Absolutely fantastic service!!!!!

I've just purchased a new vehicle from Nash Nissan and was absolutely blown away by the service received from Javed Khan at Nash Nissan in Alberton. I contacted a couple of dealers and found Nash to be by far the best. They offered me a very fair trade-in and good deal on the purchased vehicle. Other dealers (in the Northern suburbs) were inefficient, unfriendly and inflexible. It was well worth my while dealing with them, despite them being on the other end of Johannesburg.<br> <br> Javed made sure all paperwork was in order, that the installation of a number of extras was completed in record time and resolved a minor issue on delivery with nothing short of incredible efficiency. Ordinarily I would say \give that man a Bells"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;659711;648;14;2;0;0;0;0;2;NULL;NULL;NULL;15/11/05 10:56;15/11/05 8:59;Poor customer service;;;***;I went to purchase at Clicks store, Bedford Center in Bedford Gardens yesterday early in the morning and while I was purchasing shower stuff in that isle, there were no price tags on the products and while I tried to ask the lady that works in that isle because she was busy pricing the items she told me that she is busy. Really? So someone that put prices on the different products in the same isle that i want to purchase in tells me that I am asking tells me that she is busy when I am simply just requesting for the item price? I have been to that Clicks store a hundred times before yesterday and have never experienced such revolting customer service. This is completely unacceptable. <br> <br> I really did not appreciate that customer service i received yesterday, it is very poor.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;457553;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/11/05 10:57;15/11/05 9:03;Unjustifiable charges;8,71E+12;;***;I am disgusted about how Standard Bank is taking from their loyal customers. I am a Prestige Banker so already pay more expensive fees for a service I don't really feel I am getting;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878820;381;25;2;0;1;0;0;2;NULL;NULL;NULL;15/11/05 10:45;15/11/05 9:05;Poor SERVICE and lies about due dates;# ***;Courier;***;I orderd a parcel on bid or buy payed it in full with transport charges on Saterday 01/11/2015 on monday the 02/11/2015 i received my tracking number # : *** and also saying that expected due date will be on the 3 Nov-2015 and remote oulying areas might take 24 to 48 hours extra ...so at the longest my parcel should have been deliverd to me today,but instead i have to phone them and be put on hold for longer than 18 min then i spoke to a supervisor \Norma Ramtsumedzi\"" who informed me the parcel was wrongly deliverd and had to be taken back to O R Tambo and then it has to be taken to a third party witch was their mistake not mine"

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Replies (1)
Nissan South Africa
Nissan South Africa's reply06 Nov 2015, 07:37
Official
Hello CGR,

Thank you for letting us share this wonderful experience with you.

We will definitely convey your experience to Nash Nissan.

Congratulations on the new purchase.

Kind regards
Natasha