WG
Wayne G

1 reviews | Active since Jul 2015

14 Jul 2015, 16:14

3 clutches in 2 months

I have been absolutely disgusted with the service and handling of our situation by CMH Datcentre Highway (Waterfall KZN). We have been through 3 clutches in 2 months. All times blaming detailing driver issue to the burning out. All times clutches were replaced by CMH Datcentre Highway. Details as follows:<br> <br> 16 March 2015 - 1st clutch (R13,738.13)<br> 31 March 2015 - 2nd clutch (R9,248.25)<br> 6 May 2015 - 3rd clutch (R9,959.58)<br> <br> Upon final clutch being fitted on 6 May, the clutch was slipping by 8 May so the vehicle was returned to CMH Datcentre highway on 9 May for assessment. Vehicle was returned to us on 12 May with no report only \we drained the hydraulics and adjusted a few things."<br> <br> Ultimately"

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Replies (1)
Nissan South Africa
Nissan South Africa's reply14 Jul 2015, 16:43
Official
Hello wayneg17,

Thank you for taking the time to make us aware of your concern and we take note of the content.

We sincerely apologise for the service received to date and want to assure you that we value you as a Nissan Customer and Owner.

All complaints are taken seriously and investigated accordingly.

Please be advised that one of our Customer Support Consultants will be in contact with you to assist further.

Kind regards,

Sharnie Malan
Senior Manager: Customer Care