Marmite hoax?

I ordered 2 large jars of Marmite from NineLife. Also promised 2 week delivery. Given a courier app and tracking number which to date has not been found. No response from NineLIfe. Now think they're a hoax and I've been ****med. Ordered 18/2/2022 and to date 23/3/2022 nothing received and no news of delivery. What do you make of that?