TN
Tam N

1 reviews | Active since Mar 2019

17 Jan 2022, 07:28

Bait and switch delivery estimate

I bought a sports injury device through NineLife, based on availability and their stated delivery time of about 2 weeks. But. Their courier company advised it would take an estimated 5 weeks.

Had I known this, I would not have made the purchase. And I have now incurred duplicate costs to get a replacement device from another company.

I think they could have been a bit more forthright about this - I feel mislead and won’t use them again.

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Replies (1)
TN
Tam N's update07 Feb 2022, 14:54
Reviewer Update
Eventually took 51 days to deliver.
This is 5 weeks longer than promised.
I’d suggest using somebody else rather …