Zone Fitness Account

To whom it may concern. I acknowledge the outstanding debt and confirm my commitment to settle the full amount at the end of the month via bank transfer. I will forward proof of payment once the transaction has been completed. However I would like to raise a concern regarding the request for authorisation of a debit order for what is a once-off payment. This process appears unnecessary under the circumstances and I would appreciate clarification on the need for such a requirement. Additionally, I am experiencing frequent calls, approximately every hour, regarding this matter. This is highly disruptive, particularly during working hours as I am not always in a position to answer calls. I kindly request that these repeated calls cease as they are becoming excessive and may be considered as harassment. I take my hat off for your agent's remarks being made that are unprofessional and unacceptable in a customer service context.

I trust that this will be attended to. Regards, John