DM
Dingiswayo M

1 reviews | Active since Feb 2015

15 Nov 2019, 17:39

zero

Due to my failing to pay of my TFG(American Swiss Account) this company started calling me and threatening me to pay up of which i did and i went into a Sport-scene branch which is also one of their sister branches and paid up only for me to send through my proof of payment to them to give me my paid up letter boom they hit me with i shouldn't have made the payment in that store reasons being my payment will take time to reflect on their end blah blah, i just want that paid up letter and now nobody from their call center wants to listen to what i have to say but i'm still getting calls and emails of me owing them. i dnt get why cant they call TFG and ask them to send the payment to them while they give me my paid up letter.One of their agents even has the disc ency to tell me that il only get the letter in three weeks time Bull**** we in the modern world payments reflect immediately or after two or three days which whole did she come out from. please i just want that paid up letter from this company thats all.

0
Replies (1)
Nimble Group
Nimble Group's reply18 Nov 2019, 07:36
Official
Dear Sir / Madam

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention ( ***). 

Regards,
Jackie Julie
Customer Care Team