SU
S'bu Ubisi

1 reviews | Active since Sept 2020

06 Nov 2020, 06:56

You are ruining people’s lives.

I have settled the account 3 months ago already, I have just received a statement from FNB saying I’m owing them the money that I have paid and accumulated more. I have received a letter showing that I have paid the amount but what good is the letter of my credit score is taking a hit. This is the second time I find my self here with this ****py service, I can’t do this anymore.

0
Replies (2)
Nimble Group
Nimble Group's reply06 Nov 2020, 07:51
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

SU
S'bu Ubisi's update10 Nov 2020, 16:46
Reviewer Update
It’s been 4 days and still no feedback, ***?