LG
Liz G

1 reviews | Active since Mar 2022

06 May 2022, 12:57

Wrongful Harassment: Chasing the wrong number and chasing the wrong person/people

This bunch of blood-suckers has my child's phone number and does not appear to be prepared to accept that it does NOT belong to anyone who owes money. My child has had the phone and RICA'd sim card for almost three and a half years and just because this company (like MBD) does not understand how to check information, they believe that the phone number belongs to someone who owes money. IT IS NOT A DEBTOR's NUMBER! Your company belongs in the bottom-feeder gutter with MBD/Transaction Capital - who were doing the same thing to my child. NOBODY IN THIS FAMILY OWES MONEY - THERE IS NO DEBT - YOU - and ONLY YOU - HAVE THE WRONG NUMBER - THAT IS NOT OUR FAULT. Remove my child's phone number from your database. This is harassment for ABSOLUTELY NO REASON! None of us in this family are debtors. GET IT?

0
Replies (5)
Nimble Group
Nimble Group's reply09 May 2022, 08:44
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. 

Kind Regards

Ghaironessa Mosaval
Customer Care Team
LG
Liz G's update09 May 2022, 10:02
Reviewer Update
Good day Ms Mosaval
I have responded to your email.
Nimble Group
Nimble Group's reply10 May 2022, 07:39
Official
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LG
Liz G's update10 May 2022, 08:47
Reviewer Update
Thank you for your candour, Ms Mosaval, and for assuring me in writing that my child's phone number has been removed from the debtor's profile. It is all I wanted. I appreciate that your company took it seriously, unlike MBD Inc.
Nimble Group
Nimble Group's reply10 May 2022, 09:50
Official
Good day

Should you require any additional assistance, please direct all for our attention to tcf @ nimblegroup .co.za

Kind Regards

Ghaironessa Mosaval
Customer Care Team