wA
wesley A
1 reviews | Active since Jan 2021
19 Apr 2021, 09:44
WORST SERVICE EVER
PATHETIC SERVICE. SENT ALL PROOF TO STATE ACCOUNTS HAS BEEN SOLD TO NIMBLE GROUP, AND NIMBLE GROUP CLOSED ALL ACCOUNTS AND SENT PRESCRIBE LETTERS. SINCE LAST YEAR WAITING FOR SOMETHING AS SIMPLE TO UPDATE MY PROFILE AND REMOVE ACCOUNTS OFF MY PROFILE. BEING SENT BACK AND FORTH WHEN PROBLEM LIES WITH NIMBLE GROUP. DOESN'T MAKE SENCE SENDING ME BACK TO CAPITEC AFTER SENDING PROOF ACCOUNTS MOVED OVER TO NIMBLE GROUP REALY IS THE WORST SERVICE I EVER EXPERIENCED. SOMETHING SO SIMPLE UPDATE MY PROFILE AND REMOVE ACCOUNTS IS SO HARD FOR NIMBLE TO DO PATHETIC
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Replies (1)Nimble Group's replyOfficial
20 Apr 2021, 07:24Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply20 Apr 2021, 07:24
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
