worst service ever

I received an SMS stating outstanding balance as well as their account details. I then deposited monies into the account number given. The deposit was done on 11/02/2015, it is now a month later and they are still trying to locate the funds. They continue making up excuses and when I provide evidence, these people find other issues. All i need is a paid up letter and my name cleared of the credit bureau. Edgar's should consider using MBD attorneys as they are much more efficient. I have all corresponce mails and the empty promises made by these people. Don't ever open up an Edgar's account and/or default as these people don't give a damn. All they want is their money and stress the consumer out. When you pay them, they still stress you out. I lose hope with customer service in South Africa.