wA
wesley A

1 reviews | Active since Jan 2021

15 Apr 2021, 06:26

WORST, PATHETIC AND DISGUSTING SERVICE

ONCE AGAIN PATHETIC SERVICE AND THIS IS MORE THAT THE FIRST TIME I SAID THIS, GOT FEEDBACK AFTER 21 DAYS AND WAITED AS REQUESTED. AND YET NOTHING HAS DONE ON MY PROFILE AND NOTHING HAS BEEN REMOVED. AS PER PREVIOUS EMAIL AND FEEDBACK I GOT "CAN CONFIRM ALL MATTERS REMOVED BY NIMBLE GROUP" JUST TO FIND OUT THAT STATEMENT WAS NOTHING BUT A LIE. IS THIS HOW YOU TEAT CUSTOMER. WORST AND PATHETIC IS REALY NOT A WORD TO DESCRIBE THIS COMPANY.AS REQUESTED I'M NOT WAITING ANY LONGER AND NO MORE TURN AROUND TIMES, SORT OUT MY QUERY I'M HAVING WITH USE SINCE LAST YEAR TODAY STILL PLEASE CAUSE I BEEN WASTING ENOUGH OF MY TIME, AND I'M NOT SURE IF THIS IS HOW USE DO BUSINESS BY KEEPING UR CLIENTS WAITING AND PROLONGING THE CASE.. BUT AS REQUESTED ALL I WANT IS MY PROFILE TO BE CLEAR AND REMOVOD, CLEARLY THAT'S TOO MUCH TO ASK FOR "SO TODAY STILL PLEASE NOT WAITING ANOTHER 21 WORKING DAYS FOR SOMETHING SO SIMPLE AS CLICKING A BOTTON TO CLEAR MY PROFILE AND REMOVE ALL MATTERS UNDER MY NAME" AS USE ADVISED IT WAS DONE BUT LIKE I SAID ALL *****, SO KEEP YOUR PROMISE IL BE WAITING FOR FEEDBACK AND PROOF TODAY STILL

0
Replies (2)
Nimble Group
Nimble Group's reply15 Apr 2021, 15:23
Official
Good day

The account will be investigated and our office will revert to you with feedback. 

The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

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Kind Regards

Ghaironessa Mosaval
Customer Care Team
wA
wesley A's update16 Apr 2021, 09:41
Reviewer Update
A DAY LATER THIS JUST PROOF WHAT A PATHETIC COMPANY THIS IS, BEING SENT BACK AND FORTH AGAIN BYBA DIFRENT AGENT. WHEN I SENT PROOF ONCE AGAIN SHOWING THAT QUERY LIES WITH NIMBLE GROUP AS PER CREDIT PROFILE AND ALL I EXPECT IS MY PROLFE TO BE CLEAR AND ACCOUNTS BE REMOVED. SENT CLEARENCE LETTER. AND YET THEY EXPECT ME TO WAIT ONCE AGAIN FOR A FEEDBACK FROM CAPITEC THAT SOLD RIGHTS OVER TO NIMBLE GROUP DOESN'T EVEN MAKE SENCE. I REQUEST HIGHER MANAGEMENT TO CONTACT ME AND SORT OUT MY PROFILE TODAY STILL JOT WAITING ANY LONGER. SENT ALL PROOF STATING ON CREDIT REPORT NIMBLE ACCOUNTS SO DON'T WASTE MY TIME I HAD ENOUGH OF THIS PATHETIC AND WORST SERVICE EXPERIENCE EVER