JM
Jannine M
1 reviews | Active since Jun 2021
24 Jun 2021, 14:20
Worst customer service!! ****!
Months ago I saw my adt account added onto NimblePay and I enquired about and sent proof of payments to nimble multiple times in the past 3 months to no avail, no updating the account or anything and today I am contacted to ask about when I am going to and when I explained this to the agent they dropped the call.
This is highly unacceptable because this affects my credit profile, these are peoples lives you are messing with.
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Nimble Group's replyOfficial
25 Jun 2021, 09:11Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply25 Jun 2021, 09:11
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team