mM
melize M
1 reviews | Active since Feb 2017
18 Oct 2023, 21:38
WORST CUSTOMER SERVICE IN THE HISTORY OF CUSTOMER SERVICE
WORST CUSTOMER SERVICE IN THE HISTORY OF CUSTOMER SERVICE. I have called, emailed, whatsapped and live chatted with them multiple times to communicate the fact that my account was settled with the original credit provider before it was handed over BUT NO MATTER WHAT I CAN'T GET A RESPONSE FROM THEM. I have provided all the proof BUT THEY JUST KEEP ON BADGERING ME with debt that I do not owe. You need to close my account !! Any fees that you may think I owe you, you can remove, because like I said, my debt was settled before it was handed over !!
Helpful (0)
Replies (2)0
Replies (2)Nimble Group's replyOfficial
23 Oct 2023, 09:03Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team
Nimble Group's reply23 Oct 2023, 09:03
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team
mM
melize M's updateReviewer Update
24 Oct 2023, 09:29Nimble Group,
Hi Michael,
Thank you for the call back and for resolving this matter.
This matter is no closed and was handled professionall and in a timely fashion.
Kind regards,
M Pieterse
Hi Michael,
Thank you for the call back and for resolving this matter.
This matter is no closed and was handled professionall and in a timely fashion.
Kind regards,
M Pieterse
mM
melize M's update24 Oct 2023, 09:29
Reviewer Update
Nimble Group,
Hi Michael,
Thank you for the call back and for resolving this matter.
This matter is no closed and was handled professionall and in a timely fashion.
Kind regards,
M Pieterse
Hi Michael,
Thank you for the call back and for resolving this matter.
This matter is no closed and was handled professionall and in a timely fashion.
Kind regards,
M Pieterse
