Worst client service ever!!!!!!

Very very very poor customer service they take more than 30 days to send my details through to the credit Bureaus after paying my account and when you contact them the blind transfer my calls amongst one another in their contact centre and when I finally got a chance to speak to one of they consultants they have no answers what so ever regarding my question on why my credit profile is not updated till today since 23 January 2021 when I paid R6000 nothing has happened on my credit profile. Very bad client service and have no remorse for the clients.