WOOLWORTHS ACCOUNT AND JET ACCOUNT

MY ACCOUNT WAS HANDED OVER WITH INCORRECT DETAILS, I ASKED THEM TO CHECK WITH THEIR CLIENT THE CORRECT AMOUNT I OWE, THEY TOLD ME TO CALL MYSELF AND PROVIDE THEM LETTERS, ALSO, MY JET ACCOUNT IS PAID OFF, FOR ALMOST 2 YEARS I HAVE BEEN SENDING THE PAID UP LETTER UT EVERY MONTH I GET CALLS, SMS', EMAILS ABOUT THE ACCOUNT, I SENT THE PAID UP LETTER AGAIN THIS MORNING FOR THE MILLIONTH TIME