KL
Kyle L
1 reviews | Active since May 2021
30 Apr 2024, 12:45
Won't deduct paid debt or respond to emails
I've agreed to pay a settlement amount. I've emailed proof of payment to multiple emails but they never respond. They won't deduct the settlement amount and they're still sending sms's that I need to pay.
The agent that was assisting Genevieve Campher closed the ticket and stopped responding
Payment was made on the 28th
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Replies (1)
Nimble Group's replyOfficial
30 Apr 2024, 14:49 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Nimble Group's reply30 Apr 2024, 14:49
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team