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1 reviews | Active since Feb 2021

01 Mar 2021, 20:41

WHY PAY YOUR ACCOUNT AT NIMBLE WHEN YOU STILL WON'T QUALIFY FOR NOTHING SHAME FULL AND HEARTLESS COMPANY.

Nimble collection service is making empty promises to the consumers. I paid my account on the 23rd of January 2021 but my credit profile has not been updated ever since, So I do not qualify for nothing at this point because of my account shows the bank and other credit providers that I'm 9 months in arrears and of which it is not true. I have really tried to reason with them but my complain and concerns seems to fall on deaf ears because of they poor customer service.

THEY SIMPLY DO NOT EVEN SEEM TO TRY AND RESOLVE THE MATTER. Infact all they do every week is to come up with a new excuse.

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Replies (1)
Nimble Group
Nimble Group's reply02 Mar 2021, 08:25
Official
Good day

Thank you for bringing this matter to our attention.
 
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind regards
Ilhaam Joubert

Customer Care Team