1 reviews | Active since Nov 2010
Where is my REFUND???
<p>I have called and emailed Creditworx who are part of the Nimble Group on numourous occasions about my refund of R5288.00 and i seem to be getting the run around from them. I firstly spoke to Hlengiwe whom told me that there is no refund on my account, whereby i know that they owe me as I over paid on my account. I then called to speak to a manager ( Nkululeko Nqubula), and he told that there was monies due to me and i should send the relevent documents, which i did on the 6th. when i called in today i spoke to another manager Duncan Shabalala, whom says that <em> havent submitted the relevent documents and it takes 3 weeks for a refund. ThIS IS TOTALLY UNACCEPTABLE, AS I WANT MY REFUND DONE TODAY. YOU GUYS DIDNT HAVE THE COMMON DECENcy to inform me that i had overpaid by R5200 since 2014, and now you are going back and forth with my money.</em></p>
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Admin Team
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Admin Team
No one has come back to me at all, just seems like they don't want to refund my money back.
No one has come back to me at all, just seems like they don't want to refund my money back.
I called Nimble several times today and i cannot get a hold of anyone to assiste me with my matter,
this is so fustrating from your company. i have been told by Nkululeko Nqubula, to speak to Duncan, whom is the resolution manager, but he refers me to PJ, whom i cannot get a hold of. Duncan says apparently i will get feedback via Hello Peter, because I sent a complaint through.
I called Nimble several times today and i cannot get a hold of anyone to assiste me with my matter,
this is so fustrating from your company. i have been told by Nkululeko Nqubula, to speak to Duncan, whom is the resolution manager, but he refers me to PJ, whom i cannot get a hold of. Duncan says apparently i will get feedback via Hello Peter, because I sent a complaint through.