CW
Chantal W

1 reviews | Active since Aug 2017

07 Aug 2019, 15:11

Very angry

These people harass me at work. Send me constant messages saying I owe Nashua Mobile money, when I do not. Since when? They send me messages non stop threatening to give me a bad credit score. You use my ****en surname Green that I haven't used in almost 15 years, I never open accounts in my ****en surname as that is not my surname. I highly suggest you tell your customer Nashua Mobile to stop harassing me as well as Nimble group or I will take it further. I try contact customer services, I hold for over 20 minutes some times I don't get through to anyone or call centre puts the phone down on me. Stop harassing me! I owe them nothing

0
Replies (2)
CW
Chantal W's update14 Aug 2019, 12:43
Reviewer Update
No one has the decency to get back to me. Very rude unprofessional people. I see everyone's comments get replies. Disgusting!!! ????
Nimble Group
Nimble Group's reply15 Aug 2019, 09:24
Official
Dear Ms Chantal Wright

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. 

Should you require any additional assistance with anything else, please direct all for our attention *** ). 

Regards,
Jackie Julie
Customer Care Team