Verbal Abuse & Defamation by Agent Avela Amanda Chabalala

I am lodging a formal complaint against Nimble Group following a traumatizing call on 24 March 2026 at 13:10 from agent Avela Amanda Chabalala.

The agent contacted me regarding an alleged Nashua Mobile account which I do not acknowledge. When I refused to agree to a debt I don't owe, the agent became extremely aggressive. The interaction resulted in her explicitly calling me a "isigebengu" (********).

This unprofessional and defamatory conduct is a gross violation of the Council for Debt Collectors’ Code of Conduct and has caused me severe emotional distress, forcing me to seek emergency therapy. I demand:

A full investigation and a copy of the call recording.

A formal written apology for the defamation of my character.

Immediate proof of the alleged debt or removal of my details from your system.

Nimble Group, your agents cannot hide behind a headset to insult and ********ize people. I am currently exploring legal avenues for defamation of character.