AM
Ashwin M
1 reviews | Active since Apr 2020
18 Jan 2021, 09:37
Useless Company Nimble Group
This is the worst company i have ever work with, i made i payment into their account on the 29th November 2020, with and incorrect reference i took all the responsibility for that but the account was correct. I have emailed the the prove of payments a million times but still to date the issue has not yet been resolved, they keep on saying they will resolve but still has not. I will not recommend this useless company to anyone i sorry to say this but if they blacklist me i will take them to my lawyers i have all my emails on record.
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Replies (3)0
Replies (3)
Nimble Group's replyOfficial
18 Jan 2021, 13:59Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply18 Jan 2021, 13:59
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
AM
Ashwin M's updateReviewer Update
18 Jan 2021, 14:53Hi this still does not resolve my query what happened to my R570 I paid into your account, and you requesting 24hours but this issue has been going on for almost 2months now, please refund my money or update my account, I never had this issue with Jet Edcon ????????????????????
AM
Ashwin M's update18 Jan 2021, 14:53
Reviewer Update
Hi this still does not resolve my query what happened to my R570 I paid into your account, and you requesting 24hours but this issue has been going on for almost 2months now, please refund my money or update my account, I never had this issue with Jet Edcon ????????????????????
AM
Ashwin M's updateReviewer Update
19 Jan 2021, 18:18Another day has gone and still Nimble Group has not resolved my issue I don't know what this people are doing the whole day and every day, I sent the proof again yesterday never in my life have I seen it takes so long to resolve a payment that has clearly been paid into their account.
See below response from them after I posted them on helloPeter this has been their response for more than a year now, I need help people Jet Edcon is the people to blame for this the sold my account to this people I want my account to be removed from their books and I want my R570 back.
Good day Our *** We acknowledge receipt of your Hello peter complaint and the contents thereof is noted. Kindly be advised the matter is under investigation and feedback will be provided at soonest. Should you require any additional assistance, please direct all for our attention. Kind Regards
Ghaironessa MosavalSpecialized Customer Support
See below response from them after I posted them on helloPeter this has been their response for more than a year now, I need help people Jet Edcon is the people to blame for this the sold my account to this people I want my account to be removed from their books and I want my R570 back.
Good day Our *** We acknowledge receipt of your Hello peter complaint and the contents thereof is noted. Kindly be advised the matter is under investigation and feedback will be provided at soonest. Should you require any additional assistance, please direct all for our attention. Kind Regards
Ghaironessa MosavalSpecialized Customer Support
AM
Ashwin M's update19 Jan 2021, 18:18
Reviewer Update
Another day has gone and still Nimble Group has not resolved my issue I don't know what this people are doing the whole day and every day, I sent the proof again yesterday never in my life have I seen it takes so long to resolve a payment that has clearly been paid into their account.
See below response from them after I posted them on helloPeter this has been their response for more than a year now, I need help people Jet Edcon is the people to blame for this the sold my account to this people I want my account to be removed from their books and I want my R570 back.
Good day Our *** We acknowledge receipt of your Hello peter complaint and the contents thereof is noted. Kindly be advised the matter is under investigation and feedback will be provided at soonest. Should you require any additional assistance, please direct all for our attention. Kind Regards
Ghaironessa MosavalSpecialized Customer Support
See below response from them after I posted them on helloPeter this has been their response for more than a year now, I need help people Jet Edcon is the people to blame for this the sold my account to this people I want my account to be removed from their books and I want my R570 back.
Good day Our *** We acknowledge receipt of your Hello peter complaint and the contents thereof is noted. Kindly be advised the matter is under investigation and feedback will be provided at soonest. Should you require any additional assistance, please direct all for our attention. Kind Regards
Ghaironessa MosavalSpecialized Customer Support